by Sensitivity Check Staff | May 13, 2021
No, we do not need the root. Please see question “How do I take my hair sample”. If this hasn’t answered your question, please reach out below!
by Sensitivity Check Staff | May 13, 2021
We typically recommend providing 3-5 single hair strands if the hair is longer than an inch. For shorter hair, we suggest doubling that amount, requiring 6-10 strands for testing. If this hasn’t answered your question, please reach out below!
by Sensitivity Check Staff | May 13, 2021
We offer a 100% money-back guarantee if you are not completely satisfied with your results after 30-days. In the first instance, we ask that you make contact with our customer service team to resolve any issues. if we have not resolved your issues or you are not...
by Sensitivity Check Staff | May 13, 2021
Tests can be ordered directly through our website using our secure checkout. We offer a variety of convenient payment options, including Google Pay, Apple Pay, and PayPal, ensuring a smooth and secure transaction experience. You can also place your order over the...
by Sensitivity Check Staff | May 13, 2021
We pride ourselves on our 99.6% customer satisfaction rating. However, if you are not satisfied with any of our services, please contact us directly via email or 24/7 LiveChat as soon as possible to assist you in resolving any issues. If this hasn’t answered your...
